VoIP is a superior alternative to traditional phone systems. Virtually all businesses stand to benefit from this advanced communication technology. This is why we have compiled the best VoIP features into an easy-to-understand list.
What is VoIP? What makes VoIP different than Cloud PBX
Before we begin, let’s be clear about something important. VoIP (Voice over Internet Protocol), can also be called Hosted VoIP, Business VoIP and Cloud PBX.
Cloud PBX is our internet-based communication offering. However, we offer almost the exact same features and functionality (with nearly the identical benefits) that other providers refer to as VoIP/Business VoIP.
To avoid further confusion, we will refer to all these offerings under the name “VoIP”. We’re done with that. Let’s get on to the good stuff.
12 Benefits of VoIP Dublin Your Business Must Not Neglect
1. Lower prices
VoIP can bring cost savings to any business. If your business makes frequent long-distance phone calls, you will be limited in the number of lines that you can install.
Because communication data is converted into data packets, and then sent over an IP network, there’s no need for a single phone line that can be used by two callers. The IP network can be used to either connect directly to your telephone service provider or just your existing internet connection (or a combination thereof).
Traditional phone lines usually charge per minute, while VoIP charges you monthly ISP fees. Numerous providers offer free or cheap calling to many areas, such as the United States.
Software and Hardware that are cost-effective
VoIP has a number of additional benefits, including the low cost of hardware and software needed to operate it. The best providers will ensure that their clients have the most current software and hardware. This means that businesses don’t have to purchase their own hardware and software, which can help them save money.
2. Simplified Conferencing
Conversing is made much simpler by not having to use dedicated phone lines. While traditional telephone systems permit conferencing, you will end up paying extra and hosting multiple callers for each conference.
These features are usually native to a converging data network. The cost of the VoIP service is already much lower than the one you already pay.
More than Voice Calls
VoIP also makes video conferencing much simpler. VoIP allows you to transfer multiple media formats (images/video, text) via your phone or video calls. This will dramatically increase your ability and speed to solve problems or conduct presentations.
3. Access worldwide
Employers are increasingly realizing the benefits of having staff work remotely. This allows them to have smaller offices and lower utilities costs.
What they are discovering is the advantages of VoIP that allows their employees to telecommute so well. VoIP allows employees remote access to voice, fax and data services in your office via your intranet.
VoIP technology has made it extremely portable. Users can connect from their home offices or abroad using VoIP technology. Plus, your employee’s number will follow them to their new home when they make the switch.
Mobility of Your Service
VoIP offers many benefits, not least of which is telecommuting. VoIP is different than traditional phone systems, which require that each line be assigned a unique number and can be cumbersome to transfer those numbers. VoIP can be easily transferred to another location if your current office is outgrown or you need to move.
4. Greater Use of Bandwidth
VoIP allows you to make more efficient use your bandwidth. This is one of the many benefits that VoIP has. VoIP continues to fill in those information gaps, as approximately half of voice conversations consist of silence. VoIP also allows you to use other bandwidth consumers’ data to better make use of your resources. To further improve efficiency, VoIP allows you to compress and eliminate speech redundancies.
5. Additional Features – Extensive
Many businesses aren’t aware of all the features and benefits that a VoIP service offers. VoIP systems enable you to connect multiple devices to improve your business productivity.
VoIP services usually include features such caller identification, virtual numbers and contact lists. However, these features can be used in more advanced ways to improve operational efficiency. You can send voicemails or messages to multiple people in one click. Voicemail-totext transcriptions can also go directly to your inbox, so you can review them while on the move.
Numerous features are available in different packages. Because of this flexibility, custom VoIP services can also be created based on your business’s needs.
6. Network Flexibility
VoIP offers many benefits to your IT team. The underlying network does not need to be part a particular technology layout. This means that your existing ethernet or SONET, ATM, WiFi, or WiFi can be used to create your network.
The complexity of traditional PSTN phone networks has been virtually eliminated. This allows for a standardized system that supports many communication types, is less prone to faults, and requires less management.
7. Faxing is better than IP
Fax over VoIP is a feature that VoIP providers often include as part of their service. Faxing over IP virtually eliminates the high cost of long distance facsimile. It also increases compatibility between computers and improves service reliability.
Again, fax information can be transmitted using data packets. This dramatically increases efficiency. VoIP is a free service that doesn’t require a machine to send or get faxes.
8. More Effective Communication
Your employees may work from different locations, such as their home or office. It is important to ensure they have easy access. VoIP offers a unique benefit: you can have one call ring to the desk, then move to your phone, tablet or laptop, and vice versa if the call is not answered. This allows urgent calls to be answered quicker and is less time spent on voicemails or communicating over other platforms.
9. Highly reliable
VoIP is frequently criticized because businesses who are without internet due to any reason would also lose their phone. VoIP flexibility offers the advantage of being able to forward calls to mobile phones and other devices even if an office phone is lost or unavailable. Weather issues and power outages don’t pose the same risk as before.
10. Installation, Configuration, and Maintenance are simple
VoIP has one of the best benefits. IP phones are very easy to install, even for those with lower technical skills. No need for expert technicians to install phone wiring throughout your business. Instead, IP phones plug and play.
Hosted VoIP software is also very easy to add new users. A web portal makes it much easier to move, add, or change your system configuration. Because of all this simplicity, maintenance is easy and does not require professional support.
11. Scalability
Business systems that are efficient scale well with business needs. However, traditional phone systems are more difficult to scale. VoIP allows you to scale your productivity and efficiency, while also allowing you to remain highly cost-effective.
VoIP systems can be used to add or remove lines, as well as for hiring new employees and downsizing. You only pay what you actually use.
12. Easy integration with other business systems
Many other systems and technologies are used by businesses to increase their operational efficiency. VoIP is easy to integrate with many business systems.
VoIP will allow you to reap all the benefits without having to change your IT infrastructure or existing applications. You can place outbound calls via Outlook or any other email system, and customer records can be viewed during inbound calls with customers.
Next Steps
You can see that VoIP systems offer many benefits. VoIP systems are virtually without drawbacks. The technology has been adopted by many sophisticated businesses worldwide, who are now able to reap the competitive advantages it offers.
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