Selling Intelligence has become the buzzword around in the world of sales right now. However, as a sales rep or sales manager simply knowing about the term will not get you far. The real question is what can you do with Sales Intelligence? How can Sales Intelligence support you and your sales team?
It is essential to set your end goal in mind. the use of software without thinking has never resulted in any benefit for anyone. There are certain sales representatives who utilize Sales Intelligence but aren’t sure of their purpose is or what they intend to accomplish by using it.
The following article can help comprehend the most essential aspects of Sales Intelligence and how to utilize it to meet your sales objectives. Let’s get started!
What exactly is Sales Intelligence?
Sales Intelligence typically refers to various technologies which aid sales and marketing identify, collect, analyze and analyze data on potential customers. Furthermore, Sales Intelligence supports you in the process of generating leads and gives you the most current details about your prospective customers. For this, Sales Intelligence uses information which is already available online – on websites, social media sites etc. These technologies are commonly used in the B2B industry which can reduce the amount of research time.
Sales Intelligence can be described as the drink of energy for efficient selling. It gives you all the information you require to be successful in winning over your competition as well as your audience of choice and the customer you want to win over particularly in B2B! Sales Intelligence goes beyond scratching the surface! The tools aren’t just able to provide you with contact information and only that. It is common to see financial data, company histories as well as employee contact information and numerous other things.
Sales Intelligence is a term that refers to both tools and software
By using Sales Intelligence you can define and narrow your focus on customers, which gives the program the ability to deliver more precise outcomes. In this regard it is beneficial to create an ideal customer profile which you use these tools to search.
In many cases, Sales Intelligence can integrate into CRM systems to simplify your work. In addition, data maintenance is typically a part of Sales Intelligence, meaning that lead qualification and data enrichment are also integrated into many tools. Sales Intelligence is also able to draw and enhance other data from social media, or from recent news. Sometimes it is also possible to automate the generation of lead lists, tracking of websites and automated alerts for your email are part of the package. Certain software can also help with your selling engagement as well as sales enabling, which can significantly enhance the overall performance of your sales.
How do Sales Intelligence Work?
In the end, Sales Intelligence gives you the most benefit by providing quality and custom-designed information. But how exactly can the software or tool accomplish this? Most often, these tools work using AI or artificial intelligence (AI). When AI is combined with sales, it can lead to the potential for growth. If you make use of it in a smart way and effectively, you will be able to improve your sales performance to the next stage.
The majority of the time, Sales Intelligence utilizes crawler technology, which scans the Internet to find information available publicly. The information is then fed back to the tool or software.
Sales Intelligence is about big data! It is based on the type of data you are looking for, Sales Intelligence tools take over the collection of, sorting, analysis assessment and enrichment of huge quantities of data on the Internet. Every single thing your customer of choice has ever published can be accessed by Sales Intelligence software. Then, you can discover whether a potential customer has a desire to purchase your item. The majority of the time you can tell this through the “selling signals” which Sales Intelligence shows you.
It could be a site person who downloads your whitepaper, or a visit to a trade fair or a post on LinkedIn or taking part in the webinar you have planned. By analyzing these signals, you can determine clearly what the level of interest the potential client is. Find out more about the various attributes that are part of Sales Intelligence in the chapter “What capabilities are the features that Sales Intelligence tools have?”
It means Sales Intelligence Software gets its information from a few sources, including:
Profiles on your website or social media profiles of your customers you want to reach
Publications/reports/evaluations about the target customer on other pages
Tracking and cookies for visitors How do people move around your site?
and many and more.
In this regard, Sales Intelligence supports you by acquiring a wealth of information from different sources. After that, you can view the results of the software that you bought in a clean and tidy method.
What features do Sales Intelligence Tools have?
Software for sales intelligence is not always the same. There are a variety of tools that offer different functions, based on the goal or purpose of the tool in question and its users.
There are tools for Sales Intelligence to:
1. Lead Generation/Lead Lists
Sales Intelligence tools can help your lead prospecting as well as lead generation. Based on your own predefined criteria Sales Intelligence reveals precisely which companies and individuals who are likely to be your next customers.
You will receive lead lists that include your customers’ names along with other crucial details like address, company information publically available contact information of employees, and the latest news.
In just a couple of clicks, sales reps and managers are able to have hot leads delivered immediately! With this additional data provided through Sales Intelligence software, you and your sales team are able to focus on the main important thing: speaking to prospective customers.
Sometimes, you’ll also locate companies identical to your customers. The lookalikes will show immediately which companies you could focus on with your service or product that precisely match your search criteria. If you have similar businesses, you can be certain that there is a market for your service or product.
Do you want to add more features? Here’s the solution Alerts are another function of a variety of Selling Intelligence tools. This feature is particularly efficient and time-saving as you’ll always be updated about the most recent developments in your targeted audience and customers by e-mail. You will be informed of new opportunities to sell, changes to information or an entry directly via email. It’s as simple as this.
2. The Lead Qualification Process and the Lead Tracking
Furthermore, Sales Intelligence helps your sales team determine what leads are best focused on and which leads aren’t suitable. Some tools, for instance, automatically prioritize lead lists based upon pre-defined guidelines.
Most of the time, Sales Intelligence software also offers you information that the team or you need to create lead lists manually. In this way you will receive assistance in lead selection and prioritization. Then, it’s simpler for marketing and sales to determine how much time and money will be required for lead activation.
Furthermore, you could also utilize Sales Intelligence for sales forecasting. This lets you monitor the performance of your team efficiently and know better how methods and strategies could be improved. This allows you to consistently increase your sales efficiency and processes and predict future deals.
3. Data Enrichment & Data Maintenance
Naturally, you could also utilize Sales Intelligence software to enrich and complete the customer database within your CRM. The majority of tools can include any missing email addresses or telephone numbers. A few tools also add specific details about companies or industries such as organization charts, techgraphic details, and more!
Sales Intelligence gives you an excellent foundation for identifying the leads you want to prioritize. It also gives you a context for sales calls, which is usually is a good basis for conversations!
In addition, it helps with your lead scoring process, which is the method you evaluate leads, also known as nurture leads, i.e. the ongoing building of relations with the leads. The end result is that you should only use error-free, high-quality data. Don’t waste time and put into the relationships to these (potential) potential customers.
4. Sales Enablement / Sales Engagement
Sales Enablement seeks to improve the certainty of sales. The main objective is to facilitate better communications between sales teams about information, tools and the most current information.
This will lead to the sales team being in a position perform their work in a targeted and efficient way that in the end will result in – you guessed it , more sales! Because people will be more inclined to agree to the offer if they feel valued and appreciated throughout the entire buying experience and a journey for the customer that includes greater interaction and data is essential.
Sales engagement is a reference to the interaction between a salesperson and the customer. This is usually determined by the amount of time in conversations as well as the frequency of communication (emails telephone calls, emails, etc.). Sales Engagement strives to enhance marketing and sales processes in order to maximize interactions with customers. A customized and automated customer journey that enhances emails calls, phone calls, social media posts, and meetings. It saves time as well as keeping customers happy.
It also lets you analyze the impact of certain strategies and communications while decreasing the burden on sales reps.
There is sometimes the possibility of overlap in Sales Intelligence software and CRM tools to track sales emails as well as tools for analyzing sales. A lot of sales Intelligence tools are made to import leads in CRM platforms and ensure they are up-to-date. Some CRM platforms provide information about sales, like branches or company history.